Terms & content policy
Short version: we publish guests' own accounts and summaries of public reports, clearly labeled. We don't claim any of it is proven. Anyone named can respond.
What's on this site
- Guest stories: first-person accounts submitted by users. They are the submitter's opinion and recollection. We do not verify them and they are not statements of fact by The Renter's Court.
- Nightmare B&B files: our summaries of cases already reported by news outlets, courts, police or regulators, with links. We describe them as reported or alleged. A charge or lawsuit is not proof of wrongdoing, and people charged are presumed innocent.
- Regulatory updates: summaries of public news and government sources, linked.
Content rules for submissions
- Only your own experience, or a public report you link to. You must affirm it's truthful.
- No home addresses, phone numbers, emails, ID documents, or images of people. No threats, harassment, hate speech, or sexual content.
- No knowingly false claims, no reviews in exchange for compensation, no posts by competitors.
- Name a host only as they appear on the platform. Stick to what happened; avoid calling anyone a criminal unless a court has found so.
How we moderate
- Every submission lands in a private moderation queue. Nothing publishes automatically.
- A person reviews it against the rules above, removes personal contact details, and may edit for length and clarity (not meaning) or ask for evidence.
- We reject submissions that are abusive, unverifiable in a way that targets a private person, or appear coordinated or retaliatory.
- Published stories are labeled “Guest's account · unverified.”
- Emails and IP information are never published. We keep a hashed network identifier only to fight spam.
Corrections, responses and removal requests
If you're a host or anyone named in an entry, you can submit a response or correction request. We will review it promptly, may hide an entry while we look into it, and will publish your response alongside the entry if you'd like. We correct factual errors in our summaries of public sources as soon as they're confirmed.
No legal advice; no affiliation
Nothing here is legal advice. The Renter's Court is independent and not affiliated with Airbnb, Vrbo, Booking.com, Expedia or any platform; platform names are used only to describe where an experience happened.
Your submission
By submitting, you grant us permission to publish, edit for length and clarity, and display your submission (without contact details), and you confirm you have the right to share it. You can ask us to remove your own story at any time.